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Refund Policy
Last Updated: January 2026
⚠️ DIGITAL SERVICE NOTICE
RateSelf provides instant digital services. Due to the nature of immediate electronic delivery, all sales are final once the service is accessed.
Refunds Are Accepted If:
- ✓ Technical failure - Service was completely unavailable and you could not access any features (verified by our team)
- ✓ Payment error - Your payment was charged but your account was not activated due to a system error
- ✓ Duplicate charge - You were charged twice for the same transaction
How to Request a Refund
Email: contact@rateself.com
Subject: Refund Request - [Your Email]
Include:
- Your account email
- Date of purchase
- Description of the issue
- Payment confirmation (if available)
Timeline
- Request deadline: Within 7 business days of purchase
- Response time: We respond within 24-48 hours
- Refund processing: Approved refunds are processed within 5-10 business days to your original payment method
Payment Processor
All payments are processed by Gumroad Inc., which acts as the Merchant of Record. Refunds are issued through Gumroad's system.